Processes • Products • Profits
Principal Warranty Corp (PWC) believes business processes are the driving factor in any successful company. PWC’s technical knowledge, business expertise, and creativity are important gears in helping create and redefine processes for our successful dealers.
Since our inception in 2009, the goals of PWC have been to offer the highest quality claims processing, superior customer service, and unmatched profitability options. PWC is rated “A+” with the Better Business Bureau and our products are insured “A” rated (excellent) carriers.
Processes, Products, and Profits are the basis by which we serve your dealerships.
Principal Warranty Corp. understands the rapidly changing automobile industry. We see the increasing importance of ensuring processes are created and re-defined to align with current business goals while simultaneously meeting customer needs. PWC processes focus on dealership efficiencies in sales, F&I products, dealership development/coaching, compliance, reporting, and claims administration. Our technology platforms provide a seamless contracting and claims process with the promise of exceptional customer service and response time for our dealer clients as well as our contract holders. The success of an organization is not determined wholly by products or a service - rather, the processes are what build effective teams, ideal products, excellent customer service, and elevated profits!
PWC offers a full suite of F&I products; Vehicle Service Contracts, Prepaid Maintenance Plans, Recreational Vehicle Protection, Motorcycle & Powersports Protection, Lifetime Warranty Programs, GAP, and Ancillary Protection programs.
Unique products launched this year include; Electric Vehicle Service Contract and our Vehicle Service Contract available for purchase in the Service Drive. PWC also has exclusive rights to e-Director and my-Director lender management platforms, providing real-time preferred lending options to the F&I office and consumer with the click of a button.
Dealer Development/Coaching services are vital to dealership customer satisfaction and include in-store, hands-on product training, F&I skill improvement, compliance management and reporting for all PWC products on a monthly basis from our highly qualified Dealer Development training team.
It's simple. Sell more cars, sell more F&I products. We’ll help you deliver on that account but there’s more. Our wealth management business model includes reinsurance and profit participation programs that are second to none at finding new revenue streams, retaining and growing profits. This model has proven very successful for single point and national dealer groups.
Making a change in your profitability doesn't necessarily mean having to make changes to your team. The success behind PWC’s processes is identifying the mechanism for which we can unify a dealership’s team to success.
Processes, Products, and Profits are the basis by which we serve dealerships.
Strategy In ActionSee how our Processes, Products, and Profit driven system positively impact your dealerships & customer satisfaction.
Live person answering phones, 15 second hold times for claims, e-rating, e-contracting, e-remit, e-claims, ASE certified team .
Innovative, consumer driven, A+ rated carriers.
Custom programs, RETRO, CFC, NCFC, DOWC, Advanced RETRO, 100% transparency & profit to Dealer Principal.
Certified training staff, monthly visits, compliance management & reporting.
Average Hold Time
Average Claim Handle Time
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What Our Clients say
Seven years ago we began doing business with Principal Warranty Corporation and it has been the best decision I have ever made. Every Month their staff are in my Dealership training my sales managers, sales consultants and F&I staff. The results have exceeded my greatest expectations, leading to record gross profits both front and back end. “
“We looked at a number of different companies to partner with when starting our reinsurance company. Principal Warranty Corp. was absolutely the best fit for us. We feel like their customer-centric approach to the business mirrors our values as a company. Also, the ability to collaborate in the design rather than having to take the off the shelf product was important to us. We have been more than pleased with the roll out and partnership and look forward to our continued success"
Fletcher Jones III
“We looked at quite a few service contract companies before finally going with PWC. We wanted a big presence with a local company feel and we got that with Principal Warranty Corp.”
Get in Touch
If you are interested in seeing what growth opportunities exist for your dealership or dealer group, please contact our Executive Vice President Dan Mason to get started on understanding our strategic and custom strategies for every unique dealer’s situation.